All Cirrus Products
Hosted by AWS in two geographic data center availability zones for fault tolerance, redundancy, improved disaster recovery and faster business resumption.
Operating Systems and product stack managed, upgraded and maintained by Cirrus Identity.
Security & Accessibility
Cirrus Identity has completed the EDUCAUSE Higher Education Vendor Assessment Tool (HECVAT) for trusted security standards and makes the full report available to customers.
Cirrus Identity has completed the SOC2 Type2 assessment. Email firstname.lastname@example.org for more information.
Cirrus Identity also has a Voluntary Product Accessibility Template (VPAT) as for section 508 for customers.
See the Cirrus Identity Trust and Compliance documentation
Data Retention and Management
Support is available 365 days x 24 hours for urgent issues.
Support request and product service level agreements are available for customers.
Self-service access to the Console is available administrators to configure Cirrus products and run usage metrics reporting.