Data Sheet - All Cirrus SaaS Products

All Cirrus Products

Hosting Infrastructure

Hosted by AWS in two geographic data center availability zones for fault tolerance, redundancy, improved disaster recovery and faster business resumption.

Operating Systems and product stack managed, upgraded and maintained by Cirrus Identity.

Security & Accessibility

Cirrus Identity has completed the EDUCAUSE Higher Education Vendor Assessment Tool (HECVAT) for trusted security standards and makes the full report available to customers.

Cirrus Identity has completed the SOC2 Type2 assessment.  Email privacy@cirrusidentity.com for more information.

Cirrus Identity also has a Voluntary Product Accessibility Template (VPAT) as for section 508 for customers.

See the Cirrus Identity Trust and Compliance documentation

Data Retention and Management

Cirrus Identity’s data storage, management and disposal policies are described in the publicly posted Privacy Policy.

Support

Support is available 365 days x 24 hours for urgent issues.

Support request and product service level agreements are available for customers.

Cirrus Console

Self-service access to the Console is available administrators to configure Cirrus products and run usage metrics reporting.